COVID-19 FAQs

COVID-19 UPDATES & FAQ

Two team members at the Valleyview location tested positive for COVID-19 on May 14th, the last day the team members worked was May 2nd, 2021. Freson Bros. is following all proper protocols and cleaning procedures.

A team member at the Valleyview location tested positive for COVID-19 on May 6th, the last day the team member worked was May 1st, 2021. Freson Bros. is following all proper protocols and cleaning procedures.

A team member at the Valleyview location tested positive for COVID-19 on May 3rd, the last day the team member worked was April 30th, 2021. Freson Bros. is following all proper protocols and cleaning procedures.

A team member at the Drumheller location tested positive for COVID-19 on May 1st, the last day the team member worked was April 22nd, 2021. Freson Bros. is following all proper protocols and cleaning procedures.

A team member at the Stony Plain location tested positive for COVID-19 on April 30th, the last day the team member worked was April 26th, 2021. Freson Bros. is following all proper protocols and cleaning procedures.

A team member at the Fort Saskatchewan location tested positive for COVID-19 on April 28th, the last day the team member worked was April 22nd, 2021. Freson Bros. is following all proper protocols and cleaning procedures.

A team member at the Stony Plain location tested positive for COVID-19 on April 21st, the last day the team member worked was April 19th, 2021. Freson Bros. is following all proper protocols and cleaning procedures.

A team member at the High Prairie location tested positive for COVID-19 on April 17th, the last day the team member worked was April 10th, 2021. Freson Bros. is following all proper protocols and cleaning procedures. .

We are committed to remaining open so we can continue to serve our 15 communities and ensure a clean and healthy shopping environment. However, beginning March 17, 2020, we have changed our hours of operation to allow our associates to restock shelves and sanitize stores while maintaining social distancing.

Store hours at all locations will be open between 6 a.m. and 11 p.m. daily, Hanna & Manning will be 7 am to 11 pm!

Yes, we will be open daily from 7 a.m.  to 8 a.m. for Golden Hour, exclusively to serve the elderly, disabled, and immunocompromised members of our communities.

Currently, we are working closely with our suppliers and distributers to ensure we can keep our shelves adequately stocked with every-day items, along with high-demand items. We continue to get several shipments weekly. Item selection may vary per location.

We want you to know that we are doing all we can by reinforcing our already high cleanliness and sanitation standards by taking additional proactive actions. We will continue to assess the situation daily. In the meantime, we have taken many steps such as the following:

  1.  We have devoted additional resources to cleaning and sanitizing repeatedly throughout the day.
  2. We are concentrating on the high-use surfaces such as shopping carts, seating areas, countertops, restrooms, and keypads/pin-pads.
  3. We have reiterated to the Freson Bros. family the importance of proper hand-washing as outlined by Canada’s public health officials. We have posted clear signs in all restrooms and key spots outlining this procedure.
  4. We have suspended, for the moment, self-sampling stations.

Freson Bros. is currently still offering hot food items that are served to the customer & packaged to-go.

As a precaution, Freson Bros. has discontinued self-serve food service, including the salad bar and hot soup. We apologize for the inconvenience.

Have more questions? Feel free to contact Ken Lovsin at [email protected], 1-780-968-6924